-Complete the Buttons Intake Form. -Confirm strong cellular signal. -Identify a location for the Button Hub that needs to be plugged in.
Buttons communicate via Button Hubs, which are small devices that connect to the internet through the cellular network.
Each washroom requires two sensors: Movement Sensor: Installed on the ceiling and connects to the internet via the Sensor Hub. Door Contact: Installed on the door and doorframe.
- Confirm strong cellular signal. - Budget approximately $300–$700 per washroom for electrical connection. - Complete the Sensors Intake Form before shipping.
Buttons can be placed in private rooms or shared public spaces, depending on your preference.
Ensure a dedicated Responder Phone is ready. Designate a Fallback Phone for escalation in case alerts are missed. Prepare electrical connections for sensor installation.
Sensors can be installed in both single-stall and multi-stall washrooms.
Complete the Sensors and/or Buttons Intake Forms. Confirm strong cellular signals in all relevant locations.
Brave does not control internet connections, cellular service, electricity, shipping, or supplier reliability. While efforts are made to notify users of downtime or delays, Brave does not guarantee service uptime or specific resolution timelines.
Faulty hardware will be replaced at no cost. Lost, stolen, or destroyed hardware must be replaced at the stated replacement cost.
Brave provides: Maintenance and monitoring of the system. Support Monday–Friday, 9 am–5 pm Pacific Time, with a 48-business-hour response time. Over-the-air updates and feature enhancements.
Brave offers remote setup assistance, detailed installation guides, and post-installation QA testing to ensure everything functions correctly.
No, Brave provides installation guides, videos, and remote support to help your team install the system. Installation is straightforward and can be completed with the provided resources.
Remote setup and configuration typically take 4–20 hours, followed by up to 3 days of QA testing and monitoring.
A strong cellular signal is required. If there are signal issues, Brave can send a test device to determine connectivity feasibility.
The Responder Phone is a dedicated mobile device that receives notifications from the system. Notifications must be activated, and muting features deactivated to ensure timely alerts.
No, the devices connect via an independent cellular connection provided and maintained by Brave.
Brave's tools, including sensors and buttons, are designed to detect potential overdoses and alert designated responders, improving safety in high-risk environments.
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